My name is Michele W., and I am an SBA loan officer with a St Louis, MO Bank with office in Kansas City. I would like to recognize, Mark with LSP Loan Services in the Dallas Office, for his exemplary service to our bank. I met Mark in 2019 and remember how desperate our lenders needed his assistance. So many of our ‘go to’ advisors had retired and many of us were left calling other lenders. After a quick introduction to myself and our team, Mark quickly made himself available… quick to respond and quick to answer. Mark is great about checking in to see if I or any of my associates have any issues or concerns… but even more important, he is readily available when a need comes up. He never makes you feel small, and he makes you feel like your question is a priority. And on those days when I am doubting if I truly remember anything about SBA lending, I know I can call Mark to confirm even the easiest of concerns. Mark is a true partner to the SBA lenders in this region… I personally, am really glad he services to our bank. As a person that loves SBA lending and the opportunities that the program provides, I really appreciate having Mark as a resource. Mark is hardworking, dedicated, savvy and should be recognized for his dedication to the SBA lending community.

As a commercial banker with a niche in SBA lending, I have worked closely with Mark during his time at the LSP Loan Services (Dallas Office). Mark has always stood out because of his technical knowledge of SBA lending and his extensive network of SBA colleagues. With the technical nature of SBA Lending and the importance of attention to detail, we are always looking to dot every I and cross every T. It can be challenging to find the right answers and clear direction from reading the SOP. Mark has continually been an essential resource of mine when I am looking for guidance. If he does not know the answer, he typically knows who to contract for guidance.